Products
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Certified Customer Success Executive (CCSE)
CourseThe Certified Customer Success Executive (CCSE) certification represents you have successful completed this rigorous program led by global CS leaders who have helped define the industry’s evolution.
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Customer Success Leadership Excellence
CourseThomas Voigt, CS Executive - Provides a Master Class on Customer Success Leadership Development, Setting a Strategic Vision, Leading High-Growth Organizations, and AI Strategies for Customer Success Teams.
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Customer Success Framework Mastery
CourseJohn Huber, CS Executive - Details Growth Strategies, Leveraging KPI's and Metrics, Building Compensation Models, and Leadership Principles for High-Performing Customer Success Teams.
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CCO Evolution and Strategy
CourseBoaz Maor, CS Executive - Details the evolving role of the Chief Customer Officer, Strategic Ownership of Renewals and Upsells, Customer Segmentation Strategies, Organizational Design, and Key Leadership Competencies.
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Value-Driven Customer Engagement Framework
CourseKristi Faltorusso, CS Executive - Exclusive 8-step framework course and workbook offers a comprehensive guide to building a success plan collaboratively with your customer.
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Customer Success Value Creation
CourseUnlock the Power of Value Creation in Customer Success with Bappa Dey! Gain exclusive insights from Bappa Dey, as he shares proven strategies for defining, measuring, and driving value in Customer Success.