Customer Success Leadership Excellence
Thomas Voigt, CS Executive - Provides a Master Class on Customer Success Leadership Development, Setting a Strategic Vision, Leading High-Growth Organizations, and AI Strategies for Customer Success Teams.
Course Preview
Thomas Voigt provides a structured framework for leadership development, guiding Customer Success professionals through the skills, strategies, and real-world applications needed to thrive in an evolving industry. By the end of this course, participants will be equipped with the knowledge and tools to drive organizational impact, foster executive alignment, and future-proof their leadership approach in the age of AI.
Includes:
- Course Certificate
- Downloadable Course Resource
Course curriculum
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Course Introduction
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Course Resource
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Vision and Strategy
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Session Review
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Leadership Development and Personal Growth
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Session Review
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Team Execution and Implementation
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Session Review
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C-Suite Engagement and Organizational Influence
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Session Review
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AI and The Future of Customer Success
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Session Review
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About this course
- $9.95
- 17 lessons
- 1.5 hours of video content
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Not-for-Profit Mission
CustomerSuccessU is a global not-for-profit organization committed to making career advancement accessible to everyone. We offer free and affordable courses, certifications, and resources to support individuals at any stage of their professional journey, whether they are beginning their careers, transitioning to a new field, or preparing for leadership roles.
