Welcome to CustomerSuccessU

For People, Not Profit Organization

CustomerSuccessU is a mission-driven not-for-profit organization dedicated to elevating the Customer Success profession. We offer free Customer Success certification courses to empower career advancement, all thanks to our passionate team of volunteers. This includes our leadership team, who lead by example by donating their time, money and expertise to develop and maintain our free Customer Success certification courses. True to our not-for-profit status, all proceeds directly support the vision and mission of CustomerSuccessU.

Why we do. What we do.

CSU's Vision & Mission

CustomerSuccessU strives to be the premier certification hub for Customer Success professionals, providing a comprehensive suite of free, accessible, and rigorous certifications endorsed by leading organizations. Our vision is to establish universally recognized certifications that set the industry standard for Customer Success. We are dedicated to empowering every Customer Success professional to validate their expertise and commitment, making our certifications indispensable qualifications that all professionals will seek and employers will highly regard and require.

Leadership Team

For People, Not Profit

"Don't just aspire to make a living, aspire to make a difference" - Denzel Washington