CCSE Certification Overview

The Certified Customer Success Executive (CCSE) certification represents you have successful completed this rigorous program led by global CS leaders who have helped define the industry’s evolution. Tailored for current and aspiring executives, this credential signifies your successful completion and mastery of advanced strategies, leadership skills, and frameworks essential for scaling Customer Success as a strategic growth engine. This certificate is a public representation that you have achieved the skills required to lead high-impact initiatives, foster strategic customer relationships, and position Customer Success as a core growth engine within your company.

  • Lead

    Lead with Strategic Impact: Strengthen your ability to align Customer Success initiatives with company-wide objectives, influence executive stakeholders, and lead transformative customer programs.

  • Advance

    Advance Organizational Maturity: Learn how to design and scale Customer Success frameworks that drive retention, expansion, and long-term customer loyalty across the business.

  • Distinguish

    Distinguish Yourself as an Executive Leader: Validate your executive-level expertise and earn recognition as a strategic Customer Success leader trusted to drive meaningful results.

Affiliate Program

Make a difference while earning income. The CustomerSuccessU Affiliate Program empowers you to support our global mission while getting paid to share a platform that’s transforming careers in Customer Success. As an affiliate, you can earn a 20% commission by sharing on websites, in communities, or across any social media platform.
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Not-for-Profit Mission

CustomerSuccessU is a global not-for-profit organization committed to making career advancement accessible to everyone. We offer free and affordable courses, certifications, and resources to support individuals at any stage of their professional journey, whether they are beginning their careers, transitioning to a new field, or preparing for leadership roles.
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