Career Advancement Platform

CustomerSuccessU offers multiple free Customer Success Certifications, Courses, Workshops, and Career Coaching to help you stand out in a competitive job market. We amplify your career accomplishments by celebrating your certificates and achievements on LinkedIn and other major social media platforms.

  • Beyond Learning

    Our community helps you apply skills immediately, boosting your visibility and ensuring your accomplishments are recognized. With CustomerSuccessU, you join a network that promotes your success and enhances your professional profile.

  • Career Growth

    CustomerSuccessU is designed to fast-track your career. Our industry-recognized certifications give you the credentials and confidence to take the next step in your career, whether you're aiming for a promotion or a new job opportunity.

  • Expand Your Network

    CustomerSuccessU connects you with a thriving community of professionals and mentors, giving you access to valuable insights, guidance, and collaboration opportunities that enhance your career.

Courses & Certifications

Free Customer Success Management Courses and Certifications designed to advance your career in Customer Success. From foundational principles to advanced concepts such as Playbooks, KPIs, Customer Success Plans, and Customer-Centricity, our courses cover all essential aspects.
Courses & Certifications
Course completion certificate

Certification Roadmap

Complete all 5 FREE Customer Success Certificates to become a Certified Customer Success Specialist (CCSS) by CustomerSuccessU. Learn more about the Free & Premium pricing options and pathways for the CCSS certification by selecting the "CCSS Roadmap" button below.
CCSS Certification Roadmap

Coaching

At CustomerSuccessU, we're excited to partner with Emma McRedmond, a former Global VP of Customer Success and Support, to offer personalized coaching and development services. With over 20 years of experience, Emma is dedicated to helping professionals advance their customer success careers.

Coaching & Webinars

Member Testimonials

We’re proud to showcase the success stories of our members. Their testimonials highlight the impactful journeys they've had with us, and we love sharing their experiences to inspire others. Discover how CustomerSuccessU has made a difference for them!
Read Amazing Testimonials

Course Resources

Explore our comprehensive course resources library, crafted to support both your personal and professional development. Whether you're looking to build new skills or accelerate your career, these resources are designed to help you achieve long-term growth and success in the field of Customer Success.
Course Resources

On Demand Videos

Quick Success Videos on Essential Customer Success Skills; Value Realization, Communication, Account Management, Conflict Resolution, Onboarding, and More
Quick Success Videos
video library

CSU Community

Free Customer Success Community for networking, engaging in open discussions, webinars, workshops, downloads, videos, and exchanging ideas. It's a space designed to foster collaboration and career development.
Community Page
join the csu community

Find a Job - Top 10 Recruiters

CSU's exclusive list of Top 10 Recruiters, Headhunters, and Staffing Firms is an excellent resource for professionals specializing in Customer Success and related roles. These agencies stand out by deeply understanding the nuances of Customer Success roles, including best practices, essential skills, and the experience necessary for candidates to make an immediate and lasting impact. Their expertise ensures a tailored approach to connecting the right talent with the right opportunities, fostering success for both organizations and candidates.
See Recruiters