Earn individual certifications, or complete ALL 5 certifications to unlock FREE access to become a Certified Customer Success Specialist (CCSS).
Customer Success Certifications
Free & Paid Courses and Certifications for Teams and Individuals
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Customer Success Fundamentals
Course4.6 average rating (483 reviews)Level 1 - The vital skills and principles required to excel in the field of Customer Success
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Customer Success Advanced Concepts
Course4.8 average rating (84 reviews)Level 2 - Learn Strategic Account Planning, Value Realization, Business Reviews, & Customer Risk and Retention
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Customer Success Strategic Management
Course4.6 average rating (57 reviews)Level 3 - Strategies to shape impactful conversations around clients' strategic business goals.
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Customer Success Career Advancement
Course4.8 average rating (40 reviews)Level 4 - Career advancement insights to navigate organizational politics, office dynamics, and professional reputation
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Customer Success Master Class
Course4.8 average rating (49 reviews)Level 5 - Master Class on the skills necessary to excel in Customer Success at the highest levels
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Certified Customer Success Specialist (CCSS)
Course4.7 average rating (36 reviews)FREE and PAID Pricing Options Available - Final Exam to become a Certified Customer Success Specialist by CustomerSuccessU
Certification Roadmap
The CCSS program draws upon decades of collective wisdom from global leaders in Customer Success. By concentrating on core responsibilities and essential competencies, our training equips you with the knowledge and skills to drive tangible results for both your customers and your career.
Course Resources
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Course Resource | Fundamentals
Digital downloadPacked with valuable insights, this 60+ page PDF is designed to help you solidify your understanding and apply key concepts to real-world scenarios.
$5
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Course Resource | Advanced Concepts
Digital downloadPacked with valuable insights, this 60+ page PDF is designed to help you solidify your understanding and apply key concepts to real-world scenarios.
$5
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Course Resource | Strategic Management
Digital downloadPacked with valuable insights, this 60+ page PDF is designed to help you solidify your understanding and apply key concepts to real-world scenarios.
$5
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Course Resource | Career Advancement
Digital downloadUnlock your career growth with 60+ pages of key course concepts! Discover how LinkedIn, certifications, skill-building projects, and a supportive community can help you climb the corporate ladder and achieve job satisfaction.
$5
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Course Resource | Master Class
Digital downloadUnlock your Full Potential with 60+ pages of key course concepts from the Customer Success Master Class!
$5
