Customer Success Advanced Concepts
CCSS Course 2 - Learn Customer Engagement Frameworks, Playbooks, Metrics, & Retention Models
Important Information
1 of 5 - Advanced CSM Skills
Section Review
2 of 5 - Advanced CSM Metrics
Section Review
3 of 5 - Customer Success Plans
Section Review
4 of 5 - Internal Customer Advocacy
Section Review
5 of 5 - CSM Leadership Skills
Quiz Study Guide
Course Quiz
Important Information
This is one amongst the best platforms. I have enrolled in the fundamentals and the customer success advance concept And I must say,the experience leaves me in awe Lessons are brief ,and educative I just want to keep going on and on Learnin...
Read MoreThis is one amongst the best platforms. I have enrolled in the fundamentals and the customer success advance concept And I must say,the experience leaves me in awe Lessons are brief ,and educative I just want to keep going on and on Learning on this platform is *%100 recommended
Read LessThank you. This was a great transition from Fundamentals
Thank you. This was a great transition from Fundamentals
Read LessSimple awesome. Thank you so much for offering this course for free!
Simple awesome. Thank you so much for offering this course for free!
Read LessThis course exposes you to a wealth of knowledge but there is still room for expansion of some of the topics explored.
This course exposes you to a wealth of knowledge but there is still room for expansion of some of the topics explored.
Read Less