The Customer Success Career Advancement course will equip you with the skills necessary to master the art of career advancement within the field of Customer Success. Whether you're aiming for your next promotion, seeking to enhance your professional reputation, or simply looking to contribute more effectively within your role, this course offers the insights and strategies you need to thrive.
Course Resource & Study Guide

Course curriculum

    1. Career Advancement Intro

    2. Important Information

    3. Course Resource Download

    4. Course Introduction

    5. Leveraging Customer Success Principles

    6. Section Review

    1. Building and Leveraging Your Personal Brand

    2. Section Review

    1. Networking and Relationship-building Strategies

    2. Section Review

    1. Strategic Career Planning and Goal Setting

    2. Section Review

    1. Continuous Learning and Professional Development

    2. Section Review

    1. Mastering Office Dynamics Organizational Politics

    2. Section Review

About this course

  • Free
  • 26 lessons
  • 2 hours of video content

Course Resources

Course Reviews

5 star rating

A Career Refining Experience

Bolaji Fasanya

The Customer Success Career Advancement Course has shaped my perspective positively on the tenets and practice of Customer Success. I want to say a big thank you to Rodney for this and I know CustomerSuccessU is headed for greater heights!

The Customer Success Career Advancement Course has shaped my perspective positively on the tenets and practice of Customer Success. I want to say a big thank you to Rodney for this and I know CustomerSuccessU is headed for greater heights!

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5 star rating

It was well described to understand what is contained in the content

Natasha Da Costa

The subject matter was related to the current trends in the industry and very informative examples and case studies! Thankyou

The subject matter was related to the current trends in the industry and very informative examples and case studies! Thankyou

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5 star rating

Review for Customer Success Career Advancement

Ijeoma Ugwu

After participating in this course, I am wondering why you had something this good and its just being known. OMG!!!

After participating in this course, I am wondering why you had something this good and its just being known. OMG!!!

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5 star rating

CS Career Alignment

Henry Onah

Beautifully crafted modules with solid scenarios

Beautifully crafted modules with solid scenarios

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Affiliate Program

Make a difference while earning income. The CustomerSuccessU Affiliate Program empowers you to support our global mission while getting paid to share a platform that’s transforming careers in Customer Success. As an affiliate, you can earn a 20% commission by sharing on websites, in communities, or across any social media platform.
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Not-for-Profit Mission

CustomerSuccessU is a global not-for-profit organization committed to making career advancement accessible to everyone. We offer free and affordable courses, certifications, and resources to support individuals at any stage of their professional journey, whether they are beginning their careers, transitioning to a new field, or preparing for leadership roles.
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