The Customer Success Master Class certification is designed for individuals who have demonstrated an exceptional commitment to advancing their careers in Customer Success. This course is designed to equip you with the advanced skills needed to excel at the highest levels in Customer Success.
Course Resources & Study Guides

Course curriculum

    1. Important Announcement

    2. Course Introduction

    3. Recap All Courses

    4. Section Review

    1. Course Resource Download

    2. Customer Engagement

    3. Section Review

    1. Customer Retention

    2. Section Review

    1. Business Reviews

    2. Course Summary

    3. Section Review

    4. Your Voice

    5. Congratulations and Certificate Access

    6. Adding Certificate to LinkedIn Profile

    7. Important Information

    8. Special Offer

About this course

  • Free
  • 17 lessons
  • 1.5 hours of video content

Course Resources

Course Reviews

5 star rating

A Game-Changer for Customer Success Specialist

Sherifat Jimoh

This course is one of the best things that happened to me this year. I gained immense value from it. Thank you, CustomerSuccessU.org

This course is one of the best things that happened to me this year. I gained immense value from it. Thank you, CustomerSuccessU.org

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5 star rating

Excellent!

Mary Opute

Very comprehensive and well structured, highly recommended!

Very comprehensive and well structured, highly recommended!

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5 star rating

Mastering Customer Success

Bolaji Fasanya

The Customer Success Master Class Course at CustomerSuccessU is a game-changer for anyone looking to excel in the field of customer success. Whether you're a seasoned professional or just starting out, this course equips you with the knowledge and...

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The Customer Success Master Class Course at CustomerSuccessU is a game-changer for anyone looking to excel in the field of customer success. Whether you're a seasoned professional or just starting out, this course equips you with the knowledge and skills needed to drive customer success initiatives effectively. I highly recommend it to anyone looking to take their customer success career to the next level! Kudos to the team at CustomerSuccessU for designing such a comprehensive and impactful course. Thank you for an incredible learning journey!

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5 star rating

Wonderful

Success Team

Thank you so much for this opportunity

Thank you so much for this opportunity

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Affiliate Program

Make a difference while earning income. The CustomerSuccessU Affiliate Program empowers you to support our global mission while getting paid to share a platform that’s transforming careers in Customer Success. As an affiliate, you can earn a 20% commission by sharing on websites, in communities, or across any social media platform.
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Not-for-Profit Mission

CustomerSuccessU is a global not-for-profit organization committed to making career advancement accessible to everyone. We offer free and affordable courses, certifications, and resources to support individuals at any stage of their professional journey, whether they are beginning their careers, transitioning to a new field, or preparing for leadership roles.
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