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CCSS Certification Overview

The CCSS program draws upon decades of collective wisdom from global leaders in Customer Success. By concentrating on core responsibilities and essential competencies, our training equips you with the knowledge and skills to drive tangible results for both your customers and your career.

  • Elevate

    Elevate Your Career Trajectory: Demonstrate your commitment to professional development and unlock new opportunities for advancement within the field of Customer Success.

  • Harness

    Harness Industry Best Practices: Gain insights into the proven strategies and best practices adopted by top-performing Customer Success professionals worldwide.

  • Validate

    Validate Your Expertise: Showcase your proficiency in Customer Success principles, earning recognition from employers and peers alike.

Course curriculum

    1. CCSS Exam - Fundamentals 1

    2. CCSS Exam - Fundamentals 2

    3. Did You Know

    1. CCSS Exam - Advanced Concepts 1

    2. CCSS Exam - Advanced Concepts 2

    3. Did You Know

    1. CCSS Exam - Strategic Management 1

    2. CCSS Exam - Strategic Management 2

    3. Did You Know

    1. CCSS Exam - Career Advancement 1

    2. CCSS Exam - Career Advancement 2

    3. Did You Know

    1. CCSS Exam - Master Class 1

    2. CCSS Exam - Master Class 2

    3. Did You Know

    4. Your Voice

    5. Adding Certificate to LinkedIn Profile

    6. Congratulations and Certificate Access

About this course

  • 18 lessons

Not-for-Profit Mission

CustomerSuccessU is a global not-for-profit organization committed to making career advancement accessible to everyone. We offer free and affordable courses, certifications, and resources to support individuals at any stage of their professional journey, whether they are beginning their careers, transitioning to a new field, or preparing for leadership roles.
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