Certificate Courses
Free Customer Success Manager Courses. Explore our diverse range of courses from foundational principles to advanced concepts such as Playbooks, KPIs, Retention Models, Customer Success Plans, and Customer-Centricity.
Earn individual certificates, or complete all 5 to unlock access to become a Certified Customer Success Specialist (CCSS) by CustomerSuccessU.
Course Resources Available (see below)
Free Customer Success Management Certification
The vital skills & principles required to excel in the field of Customer Success
Free Customer Success Management Certification
Learn Customer Engagement Frameworks, Playbooks, Metrics, & Retention Models
Free Customer Success Management Certification
Strategies to shape impactful conversations around clients' strategic business goals
Free Customer Success Management Certification
Navigating organizational politics, office dynamics, and professional reputation
Free Customer Success Management Certification
Master Class on the skills necessary to excel at the highest levels
FREE & PAID Pricing Options Available - Certified Customer Success Specialist by CustomerSuccessU
Certification Roadmap
Special Offer (50% Discount) - Over 160 pages of comprehensive course materials covering ALL Key Concepts, Reflection Points, Tips for Success, and Course Modules.
$10
Packed with valuable insights, this 40+ page PDF is designed to help you solidify your understanding and apply key concepts to real-world scenarios.
$5
Packed with valuable insights, this 40+ page PDF is designed to help you solidify your understanding and apply key concepts to real-world scenarios.
$5
Packed with valuable insights, this 40+ page PDF is designed to help you solidify your understanding and apply key concepts to real-world scenarios.
$5
Unlock your career growth with 40+ pages of key course concepts! Discover how LinkedIn, certifications, skill-building projects, and a supportive community can help you climb the corporate ladder and achieve job satisfaction.
$5