Empowering Careers in Customer Success

Free & Affordable Customer Success Certifications, Courses, Workshops, and Career Coaching. We enhance your online presence by posting your accomplishments on our LinkedIn Page.

  • Customer Success Teams

    When Customer Success teams upskill together on our platform, organizations unlock their full potential through alignment and impactful, customer-focused outcomes.

  • Career Growth

    13,000+ certificates have been issued by CustomerSuccessU. Our industry-recognized certifications give you the credentials to take the next step in your career.

  • Make Money

    Make a difference while earning income through our Affiliate Program. Earn a 20% commission by sharing CustomerSuccessU across your network, social media, or online communities.

Courses & Certifications

Free & Premium Customer Success & Customer Service Courses and Certifications designed to advance your career. From foundational principles to advanced concepts such as Playbooks, KPIs, Customer Success Plans, and Customer-Centricity, our courses cover all essential aspects.
Course completion certificate

Executive-Led Courses

Executive-Led Courses put you face-to-face with some of the most respected voices in the industry. You’ll hear directly from executives who’ve shaped the future of Customer Success at some of the world’s largest and most innovative companies. Certificates included for all courses.

Affiliate Program

Make a difference while earning income. The CustomerSuccessU Affiliate Program empowers you to support our global mission while getting paid to share a platform that’s transforming careers in Customer Success. As an affiliate, you can earn a 20% commission by sharing on websites, in communities, or across any social media platform.

Course Resources

Explore our comprehensive course resources library, crafted to support both your personal and professional development. Whether you're looking to build new skills or accelerate your career, these resources are designed to help you achieve long-term growth and success in the field of Customer Success.

Webinars

Register for industry-leading webinars designed to enhance your knowledge and elevate your skills in Customer Success. Whether you're focused on advancing your career or mastering new concepts, our webinars provide the tools and inspiration for lasting success.

Coaching

At CustomerSuccessU, we're excited to partner with Emma McRedmond, a former Global VP of Customer Success and Support, to offer personalized coaching and development services. With over 20 years of experience, Emma is dedicated to helping professionals advance their customer success careers.

Career Coaching

In-Depth Articles

Articles by leading industry experts. Explore valuable insights, actionable strategies, and thought-provoking perspectives. Whether you aim to enhance your skills, stay ahead of emerging trends, or deepen your understanding of key concepts, these articles are crafted to inspire and empower you on your Customer Success journey.

Member Testimonials

We’re proud to showcase the success stories of our members. Their testimonials highlight the impactful journeys they've had with us, and we love sharing their experiences to inspire others. Discover how CustomerSuccessU has made a difference for them!

Find a Job - Top 10 Recruiters

CSU's exclusive list of Top 10 Recruiters, Headhunters, and Staffing Firms is an excellent resource for professionals specializing in Customer Success and related roles. These agencies stand out by deeply understanding the nuances of Customer Success roles, including best practices, essential skills, and the experience necessary for candidates to make an immediate and lasting impact. Their expertise ensures a tailored approach to connecting the right talent with the right opportunities, fostering success for both organizations and candidates.

CSU Community

Free Customer Success Community for networking, engaging in open discussions, webinars, workshops, downloads, videos, and exchanging ideas. It's a space designed to foster collaboration and career development.
join the csu community

On Demand Videos

Quick Success Videos on Essential Customer Success Skills; Value Realization, Communication, Account Management, Conflict Resolution, Onboarding, and More
video library

Not-for-Profit Mission

CustomerSuccessU is a global not-for-profit organization committed to making career advancement accessible to everyone. We offer free and affordable courses, certifications, and resources to support individuals at any stage of their professional journey, whether they are beginning their careers, transitioning to a new field, or preparing for leadership roles.
video library