Meet Emma McRedmond

At CustomerSuccessU, we're excited to partner with Emma McRedmond, a former Global VP of Customer Success and Support, to offer personalized coaching and development services. With over 20 years of experience, Emma is dedicated to helping professionals advance their customer success careers.

  • Personalized Coaching
  • Group Coaching
  • Live Webinars
  • Career Advancement Workshops

Webinar Schedule

The Future of Customer Success

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Thursday 14th of November
12:00 GMT

- Customer Success trends and predictions
- The impact of AI
- What are the experts saying?

Key Principles of Customer Success

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Wednesday 21st of November
12:00 GMT

- Proactive engagement
- Data driven insights
- Cross functional collaboration

Career Advancement in Customer Success

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Thursday 28th of November
12:00 GMT

- Gain actionable insights
- Get expert guidance
- Elevate your career

Coaching Offerings

At CustomerSuccessU, we’re dedicated to helping you advance your career in Customer Success. With a range of impactful services, including hands-on workshops, personalized coaching, and corporate training, our programs provide you with the tools and guidance needed to excel and grow in your career.

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Workshops

  • Group Session

  • Multiple Participants

  • Topic Based

  • 60-90 Minutes

  • 1 Session

per session pricing

Career Coaching

  • Group & Individual

  • 1-10 Participants

  • Career Coaching

  • 60-90 Minutes

  • 1 to 10 Sessions

  • Resources Included

  • Certificate of Completion

package pricing

Corporate Training

  • Company & Team

  • Multiple Participants

  • Topic Based

  • 60-90 Minutes

  • Weekly/Monthly Sessions

  • Resources Included

  • Certificate of Completion

  • Organizational Training

  • Strategic Planning

  • Executive Education

  • Leadership Workshops

package pricing

Webinars

Webinars

Our webinars deliver actionable insights and practical strategies to help you drive revenue growth and improve customer retention. Each session is designed to enhance your customer success skills and provide immediate value for your career.

Workshops

Workshops

Our workshops offer hands-on learning, focusing on essential strategies for driving growth, enhancing customer satisfaction, and building leadership skills. Participants will gain practical tools they can apply directly in their customer success roles.

Coaching

Coaching

Our personalized coaching sessions provide tailored guidance to help you identify growth areas and advance your career. You'll develop leadership skills and actionable plans to navigate the challenges of customer success with confidence.