Coaching & Mentoring
A Holistic Approach to Your Success
Meet Emma McRedmond
At CustomerSuccessU, we're excited to partner with Emma McRedmond, a former Global VP of Customer Success and Support, to offer personalized coaching and development services. With over 20 years of experience, Emma is dedicated to helping professionals advance their customer success careers.
- Personalized Coaching
- Group Coaching
- Live Webinars
- Career Advancement Workshops
Webinar Schedule
The Future of Customer Success
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Thursday 14th of November
12:00 GMT
- Customer Success trends and predictions
- The impact of AI
- What are the experts saying?
Key Principles of Customer Success
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Wednesday 21st of November
12:00 GMT
- Proactive engagement
- Data driven insights
- Cross functional collaboration
Career Advancement in Customer Success
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Thursday 28th of November
12:00 GMT
- Gain actionable insights
- Get expert guidance
- Elevate your career
Workshops
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Group Session
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Multiple Participants
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Topic Based
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60-90 Minutes
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1 Session
per session pricing
Career Coaching
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Group & Individual
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1-10 Participants
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Career Coaching
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60-90 Minutes
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1 to 10 Sessions
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Resources Included
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Certificate of Completion
package pricing
Corporate Training
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Company & Team
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Multiple Participants
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Topic Based
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60-90 Minutes
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Weekly/Monthly Sessions
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Resources Included
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Certificate of Completion
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Organizational Training
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Strategic Planning
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Executive Education
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Leadership Workshops
package pricing
Offerings
At CustomerSuccessU, we offer a range of services designed to help you advance your career in customer success. From insightful webinars to hands-on workshops and personalized coaching, our programs provide the tools and guidance you need to succeed and grow in your role.
Webinars
Our webinars deliver actionable insights and practical strategies to help you drive revenue growth and improve customer retention. Each session is designed to enhance your customer success skills and provide immediate value for your career.
Workshops
Our workshops offer hands-on learning, focusing on essential strategies for driving growth, enhancing customer satisfaction, and building leadership skills. Participants will gain practical tools they can apply directly in their customer success roles.
Coaching
Our personalized coaching sessions provide tailored guidance to help you identify growth areas and advance your career. You'll develop leadership skills and actionable plans to navigate the challenges of customer success with confidence.