Empowering Careers in Customer Success

Earn industry-recognized certifications that build real-world skills and boost your career. Our affordable, flexible courses are designed for professionals and teams looking to grow, align, and lead in Customer Success and Customer Service.

  • Customer Success Impact

    Over 1 million professionals have discovered CustomerSuccessU, empowering individuals and teams to grow, align, and deliver meaningful customer outcomes at scale.

  • Get Certified

    Tens of thousands of certificates have been issued by CustomerSuccessU. Our industry-recognized certifications give you the credentials to take the next step in your career.

  • Make Money

    Make a difference while earning income through our Affiliate Program. Earn a 20% commission by sharing CustomerSuccessU across your network, social media, or online communities.

Courses & Certifications

Free & Premium Customer Success & Customer Service Courses and Certifications designed to advance your career. From foundational principles to advanced concepts such as Playbooks, KPIs, Customer Success Plans, and Customer-Centricity, our courses cover all essential aspects.
Courses & Certifications
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Executive-Led Courses

Executive-Led Courses put you face-to-face with some of the most respected voices in the industry. You’ll hear directly from executives who’ve shaped the future of Customer Success at some of the world’s largest and most innovative companies. Certificates included for all courses.
Courses & Certifications

CSU Membership

Unlimited access to ALL Customer Success Certifications, Courses, Course Resources, and Executive Learning Programs trusted by Customer Success professionals worldwide
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Course Resources

Explore our comprehensive course resources library, crafted to support both your personal and professional development. Whether you're looking to build new skills or accelerate your career, these resources are designed to help you achieve long-term growth and success in the field of Customer Success.
Course Resources

Member Testimonials

We’re proud to showcase the success stories of our members. Their testimonials highlight the impactful journeys they've had with us, and we love sharing their experiences to inspire others. Discover how CustomerSuccessU has made a difference for them!
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Not-for-Profit Mission

CustomerSuccessU is a global not-for-profit organization committed to making career advancement accessible to everyone. We offer free and affordable courses, certifications, and resources to support individuals at any stage of their professional journey, whether they are beginning their careers, transitioning to a new field, or preparing for leadership roles.
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Certification Paths

Choose your certification path below to begin advancing your career in Customer Success and Customer Service

Certified Customer Success Specialist (CCSS)

Certified Customer Success Executive (CCSE)

Certified Customer Service Associate (CCSA)