Bundle & Save

Unlock your full potential with the CCSA Bundle, providing access to all courses in the CCSA program at a significant cost savings. This exclusive bundle ensures you complete the full certification path and become a Certified Customer Support Associate (CCSA) by CustomerSuccessU.

Course curriculum

    1. Customer Service Core Skills - Introduction

    2. Important Information

    3. Course Workbook

    1. Understanding the Customer’s Perspective

    2. Section Review

    1. Communicating Clearly and Effectively with Customers

    2. Section Review

    1. Professionalism and Courtesy in Every Customer Interaction

    2. Section Review

    1. Building Trust and Credibility Through Consistent Follow-Through

    2. Section Review

    1. Managing Response Time and Availability

    2. Section Review

About this course

  • $99.00
  • 18 lessons
  • 1 hour of video content
  • Certificate
  • Course Workbook

Not-for-Profit Mission

CustomerSuccessU is a global not-for-profit organization committed to making career advancement accessible to everyone. We offer free and affordable courses, certifications, and resources to support individuals at any stage of their professional journey, whether they are beginning their careers, transitioning to a new field, or preparing for leadership roles.
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