Certification Overview

The CCSS program draws upon decades of collective wisdom from global leaders in Customer Success. By concentrating on core responsibilities and essential competencies, our training equips you with the knowledge and skills to drive tangible results for both your customers and your career.

  • Elevate

    Elevate Your Career Trajectory: Demonstrate your commitment to professional development and unlock new opportunities for advancement within the field of Customer Success.

  • Harness

    Harness Industry Best Practices: Gain insights into the proven strategies and best practices adopted by top-performing Customer Success professionals worldwide.

  • Validate

    Validate Your Expertise: Showcase your proficiency in Customer Success principles, earning recognition from employers and peers alike.

Free & Paid Options

CCSS Exam Access - At CustomerSuccessU, we recognize that every professional's journey is unique. Whether you're a seasoned Customer Success expert seeking certification to validate years of skill development or just beginning to build your knowledge of key fundamental, we offer a range of pricing options for CCSS exam access to meet your needs. Complete all 5 free courses to qualify for discounts.

  • PAID CERTIFICATION – Validate Your Expertise: Perfect for experienced professionals seeking official certification to confirm their industry knowledge. This option allows direct CCSS exam access without any prerequisite requirements.

  • 50% DISCOUNT – Expand Your Knowledge: Ideal for those who want to enhance their understanding of Customer Success by completing all 5 free courses. This option is available without needing to create LinkedIn posts supporting CustomerSuccessU.

  • FREE CERTIFICATION – Showcase Your Achievement: For professionals who wish to gain certification at no cost, this option requires completing all 5 free courses and sharing your success on LinkedIn by adding the certifications to your profile and posting about each of your achievements.

Purchase Options

Our not-for-profit pricing model ensures accessibility to all professionals regardless of their financial situation

Request Discount

Only Request After Completing All 5 Free Certifications

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Exclusive Membership

Only Available for CCSS Certificate Recipients